Emerald award winner - Goodwell Property Management Ltd - Harbour Centre Tower 1

Goodwell Property Management Ltd - Harbour Centre Tower 1 (Goodwell - Harbour Centre) is one of the property management service centres of Goodwell Property Management Ltd that was established in 1989. It provides property management services to Harbour Centre Tower 1, an industrial building located in Hung Hom.


Commitment to Environmental Protection
Goodwell - Harbour Centre adopts various measures to reduce its environmental impact such as implementing 5S to manage materials and recycling reusable materials such as Christmas decorations to reduce waste. The company has also implemented a series of energy saving measures such as installing electronic ballasts to fluorescent lights and replacing exit light-boxes with LED signs. "Through these measures, we successfully reduced our electricity consumption by 20%," Jennifer Shing said.

Excellence in Employee Management
Goodwell - Harbour Centre subsidises its employees to undergo various internal and external training. Sufficient personal protection equipment and mechanical aids are also provided for staff. "To ensure a healthy and safe working environment, we employ independent consultants to conduct occupational health and safety (OHS) audits on a regular basis," Shing added.

Achievements in Community Development
Staff members are proactively involved in a corporate volunteer team to plan and organise voluntary events. The company has also established an annual voluntary service scheme with the Hong Chi Association and Caritas Hong Kong. "We also hire mentally handicapped persons as lift controllers." Shing said.

Overall Management Quality and Effectiveness
Aiming to increase overall management effectiveness, Goodwell - Harbour Centre conducts customer opinion surveys every year. Shing mentioned, "We are devoted to provide professional and good quality management services to our customers. By conducting customer opinion surveys, we can collect their feedback and then carry out relevant improvements."

Benefits from These Initiatives
"Through implementing corporate responsibility, we help increase our employees' sense of belonging, develop their strengths and ultimately keep up our high-quality service to customers. Most importantly, our continuous improvement can help to improve the service standards of the whole industry," said Jennifer Shing, Property Manager of Goodwell Property Management Ltd.